Do you fancy yourself a loyal consumer? Loyalty and Net Promoter expert Fred Reichheld says one simple question reveals your level of loyalty (and the brand’s future for growth). I put Reichheld’s question to the test to see which brands I openly rave about.
Filed under: Business Management, Marketing | Tagged: Bain & Company, Brands, Consumer Products, Customer Loyalty, Fred Reichheld, LinkedIn, Net Promoter | 6 Comments »





